Image thumbnails not showing in layers panel | Photoshop Elements & More (2024)

pontiac1940
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Image thumbnails not showing in layers panel Jul 1, 2023 16:05:27 GMT

Post by pontiac1940 on Jul 1, 2023 16:05:27 GMT

This is a random thing. Sometimes the layer images do not show up in the layers panel. Usually they do but not always.

What am I doing wrong? Is there are setting to prevent this?

These second image shows it working okay. I saved the PSD and re-opened it and all is good.

Thanks!

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Last Edit: Jul 1, 2023 16:08:43 GMT by pontiac1940

Sony A7IV and A7III full-frame mirrorless bodies, Sony FE 200-600mm f/5.6-6.3 G OSS lens, FE 24mm F1.4 GM lens, Sony FE 24-105mm f/4 G OSS, Minolta 100 macro.
Currently using PSE 2023. Also used 2021, 2018, and had PSE 11, 10, 8, 6 and 3; PS LE and full PS.

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Image thumbnails not showing in layers panel Jul 1, 2023 16:50:32 GMTpontiac1940 likes this

Post by Sepiana on Jul 1, 2023 16:50:32 GMT

Clive,

You could try deleting/restoring the Elements Preferences file. According to the Help file, . . .

Preference settings control how Photoshop Elements displays images, cursors, and transparencies, saves files, uses plug-ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file may be damaged. You can restore all preferences to their defaults.


See if it will work for you.

Go to Edit > Preferences > General. Click on the "Reset Preferences on next launch" button. Ignore the "This cannot be undone." warning and click OK. Close Elements and then start it again.

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Sepiana

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pontiac1940
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Image thumbnails not showing in layers panel Jul 1, 2023 20:39:21 GMT

Post by pontiac1940 on Jul 1, 2023 20:39:21 GMT

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Jul 1, 2023 16:50:32 GMT Sepiana said:

You could try deleting/restoring the Elements Preferences file.

Thank you Sepiana. I will give that a try.

Sony A7IV and A7III full-frame mirrorless bodies, Sony FE 200-600mm f/5.6-6.3 G OSS lens, FE 24mm F1.4 GM lens, Sony FE 24-105mm f/4 G OSS, Minolta 100 macro.
Currently using PSE 2023. Also used 2021, 2018, and had PSE 11, 10, 8, 6 and 3; PS LE and full PS.

srmoment
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Image thumbnails not showing in layers panel Jul 2, 2023 5:18:13 GMTpontiac1940 likes this

Post by srmoment on Jul 2, 2023 5:18:13 GMT

I have been having this problem for about two years now. It is really annoying! I think it links to some of the filters I use.

srmoment
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Image thumbnails not showing in layers panel Aug 5, 2023 6:02:50 GMTpontiac1940 likes this

Post by srmoment on Aug 5, 2023 6:02:50 GMT

I am reposting this as this problem is driving crazy. Since I have reinstalled Photoshop 2023 on my new laptop, the thumbnails in my layers are going blank. They are still there, but show up as a blank (no pixels) layer. ...and it is happening with every image I work on.

Does anyone know how to solve this? Is this a problem that should be reported to Adobe?

Last Edit: Aug 5, 2023 6:03:40 GMT by srmoment

pontiac1940
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Sony A7IV and A7III full-frame mirrorless bodies, Sony FE 200-600mm f/5.6-6.3 G OSS lens, FE 24mm F1.4 GM lens, Sony FE 24-105mm f/4 G OSS, Minolta 100 macro.
Currently using PSE 2023. Also used 2021, 2018, and had PSE 11, 10, 8, 6 and 3; PS LE and full PS.

Sepiana
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Image thumbnails not showing in layers panel Aug 5, 2023 7:30:52 GMT

Post by Sepiana on Aug 5, 2023 7:30:52 GMT

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Aug 5, 2023 6:02:50 GMT srmoment said:

Since I have reinstalled Photoshop 2023 on my new laptop, the thumbnails in my layers are going blank. They are still there, but show up as a blank (no pixels) layer. ...

Pat,

I also have PSE 2023 (on two computers). I have not encountered this problem.

You mentioned earlier in this thread . . .

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Jul 2, 2023 5:18:13 GMT srmoment said:

I think it links to some of the filters I use.

Are these Elements built-in filters or 3rd-party ones?

If they are built-in filters, . . .

You could try deleting/restoring the Preferences file. If this doesn't solve the problem, you could try running Elements as administrator. It seems to fix many glitches Elements develop.

1. Right-click on the Elements shortcut and select "Run as administrator".
2. Do some testing of the Layers panel.
3. If the problem went away, close Elements.
4. Open Elements again but this time do it from your standard user account.

If they are 3rd-party filters, you may have to take the problem to their creators (Topaz, etc.).

Sepiana

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Last Edit: Aug 5, 2023 11:23:47 GMT by cats4jan

Janice
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Image thumbnails not showing in layers panel Aug 5, 2023 14:11:56 GMTSepiana and pontiac1940 like this

Post by fotofrank on Aug 5, 2023 14:11:56 GMT

You may want to look into this setting, as it is possible that your computer is running out of resources from time to time on the video display.

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I have not run into this issue using an M1 Mac as my Memory is available as GPU or CPU.

Just a just does anything happen to the icon when you click on the layer?

Frank, MNEC

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Image thumbnails not showing in layers panel Aug 5, 2023 14:34:22 GMT

Post by Sepiana on Aug 5, 2023 14:34:22 GMT

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Aug 5, 2023 11:15:30 GMT cats4jan said:

Did you try working with these options?
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Janice,

Thanks for suggesting this troubleshooting variable! I tested it on two copies of PSE 2023. It doesn't cause the problem pontiac1940 and srmoment are having. They are getting "blank" thumbnails.

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Sepiana

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Image thumbnails not showing in layers panel Aug 5, 2023 16:16:22 GMT

Post by pontiac1940 on Aug 5, 2023 16:16:22 GMT

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Jul 1, 2023 16:05:27 GMT pontiac1940 said:

I saved the PSD and re-opened it and all is good.

I could not get the problem to happen this morning. I opened PSD layered files and the thumbnails all appeared. But as noted, when this has happened I can save and close the PSD file, re=open it and the thumbnails show.

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Aug 5, 2023 11:15:30 GMT cats4jan said:

Did you try working with these options?

Yes, I changed thumbnails settings some weeks ago.

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Aug 5, 2023 14:11:56 GMT fotofrank said:

it is possible that your computer is running out of resources from time to time on the video display.

That is possible as I only have 16GB of RAM. I will look a this when it happens again.
Thanks to all.

srmoment .. Pat, is this a random happening with you? i.e., usually it's okay, but sometimes not?

Sony A7IV and A7III full-frame mirrorless bodies, Sony FE 200-600mm f/5.6-6.3 G OSS lens, FE 24mm F1.4 GM lens, Sony FE 24-105mm f/4 G OSS, Minolta 100 macro.
Currently using PSE 2023. Also used 2021, 2018, and had PSE 11, 10, 8, 6 and 3; PS LE and full PS.

Sepiana
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Image thumbnails not showing in layers panel Aug 5, 2023 16:34:27 GMTpontiac1940 likes this

Post by Sepiana on Aug 5, 2023 16:34:27 GMT

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Aug 5, 2023 16:16:22 GMT pontiac1940 said:

I only have 16GB of RAM.

I have PSE 2023 on two computers, both with the same amount of RAM you have -- 16GB. I don't have any problems with the layer thumbnails. You could try assigning more RAM to PSE. It may help! See . . . When Elements Goes into a Sluggish Mode.

Sepiana

Photoshop Elements 7, Photoshop Elements 10 through 2024
Photoshop 2024, Photoshop Beta, & Lightroom Classic 13
Windows 10 Pro & Windows 11 Pro

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"You cannot depend on your eyes when your imagination is out of focus." -- Mark Twain

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Image thumbnails not showing in layers panel Aug 5, 2023 17:58:14 GMT

Post by pontiac1940 on Aug 5, 2023 17:58:14 GMT

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Aug 5, 2023 17:09:06 GMT fotofrank said:

How much memory is on your video card? You may want to turn off use GPU.

Thanks. This stuff means little to me. Is this the info you asked about? NVIDIA system. Later. I will come back this evening.

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Sony A7IV and A7III full-frame mirrorless bodies, Sony FE 200-600mm f/5.6-6.3 G OSS lens, FE 24mm F1.4 GM lens, Sony FE 24-105mm f/4 G OSS, Minolta 100 macro.
Currently using PSE 2023. Also used 2021, 2018, and had PSE 11, 10, 8, 6 and 3; PS LE and full PS.

pontiac1940
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Image thumbnails not showing in layers panel Aug 5, 2023 18:00:08 GMT

Post by pontiac1940 on Aug 5, 2023 18:00:08 GMT

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Aug 5, 2023 16:34:27 GMT Sepiana said:

I don't have any problems with the layer thumbnails. You could try assigning more RAM to PSE. It may help! See . . . When Elements Goes into a Sluggish Mode.

It is a new thing with 2023. Odd that srmoment and I both experience it. But not always. Maybe a NAFTA thing. (Joke.)
My PSE does get sluggish so I will check out that link.
Thanks Sepiana.

Sony A7IV and A7III full-frame mirrorless bodies, Sony FE 200-600mm f/5.6-6.3 G OSS lens, FE 24mm F1.4 GM lens, Sony FE 24-105mm f/4 G OSS, Minolta 100 macro.
Currently using PSE 2023. Also used 2021, 2018, and had PSE 11, 10, 8, 6 and 3; PS LE and full PS.

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